Voxline — AI Medical Receptionist by Praxamed

AI Medical Receptionist: Never Miss a Patient Call Again

Voxline answers every patient call 24/7 — scheduling appointments, answering questions, and capturing intake information automatically. Your staff focuses on care; Voxline handles the phones.

📞 Voxline — Live call activity
8:03 AMBooked: Maria G. — Annual physical, Tue 9am ✓
10:21 AMRescheduled: Tom B. — Moved from Mon to Wed ✓
12:47 PMFAQ: Insurance accepted, parking confirmed ✓
3:15 PMNew patient: James K. — Initial consult booked ✓
After hoursCollected callback: 4 patients queued for AM ✓

What Voxline AI Receptionist Does for Your Practice

A full-featured AI front desk that handles patient communications around the clock.

📞

24/7 Call Answering

Never send a patient to voicemail again. Voxline answers every call instantly, day or night, weekends and holidays.

📅

Real-Time Scheduling

Books, reschedules, and cancels appointments with direct access to your practice calendar. No double-booking, no errors.

💬

Natural Conversation

Patients speak naturally; Voxline understands intent, captures information, and responds appropriately — no clunky phone trees.

🚨

Urgent Call Routing

When a call requires human attention, Voxline identifies it and routes immediately to your on-call staff or answering service.

🌐

Bilingual (EN/ES)

Serves English and Spanish-speaking patients fluently, expanding your practice's reach without additional front desk staff.

📋

Intake Collection

Captures patient name, date of birth, reason for visit, and insurance information before the appointment — reducing check-in time.

📊

Call Analytics

Review every call — transcripts, booking outcomes, missed call recovery — in your Praxamed dashboard.

🔒

HIPAA-Ready

All calls processed within Praxamed's HIPAA-ready infrastructure with full encryption and audit trails.

The Business Case for AI Front Desk Automation

40%
Reduction in no-shows

Automated reminders and easy rescheduling reduce appointment abandonment.

24/7
Call coverage

Capture after-hours appointment requests that would otherwise be lost to voicemail.

~15 hrs
Staff time saved weekly

Average front desk staff time redirected from routine calls to patient care.

AI Medical Receptionist FAQ

What is an AI medical receptionist?

An AI medical receptionist is an automated system that handles patient phone calls 24/7 — scheduling appointments, answering common questions, collecting patient information, and routing urgent calls to staff. Voxline by Praxamed is a purpose-built AI receptionist for medical practices.

How does Voxline AI receptionist work?

Voxline uses advanced conversational AI to answer inbound patient calls naturally. It accesses your practice's schedule in real-time to book, reschedule, or cancel appointments, answers FAQs about your practice, and captures caller information. Urgent calls are escalated to human staff immediately.

Can the AI receptionist book appointments automatically?

Yes. Voxline has direct integration with Praxamed's scheduling system. It can book new appointments, reschedule existing ones, and process cancellations — all without requiring staff intervention.

Does the AI receptionist work after hours?

Yes. Voxline operates 24/7, including evenings, weekends, and holidays. Patients who call after hours can still schedule appointments for the next available slot, dramatically reducing voicemail abandonment.

What languages does the AI medical receptionist support?

Voxline currently supports English and Spanish, allowing you to serve a broader patient population without bilingual front desk staff.

Is the AI receptionist HIPAA-compliant?

Yes. Voxline operates within Praxamed's HIPAA-ready infrastructure with encrypted data transmission, audit logging, and access controls. All patient call data is handled in compliance with HIPAA requirements.

Put Your AI Receptionist to Work Today

Start your free trial and activate Voxline for your practice. No credit card, no contracts.

Start Free Trial