Voxline answers every patient call 24/7 — scheduling appointments, answering questions, and capturing intake information automatically. Your staff focuses on care; Voxline handles the phones.
A full-featured AI front desk that handles patient communications around the clock.
Never send a patient to voicemail again. Voxline answers every call instantly, day or night, weekends and holidays.
Books, reschedules, and cancels appointments with direct access to your practice calendar. No double-booking, no errors.
Patients speak naturally; Voxline understands intent, captures information, and responds appropriately — no clunky phone trees.
When a call requires human attention, Voxline identifies it and routes immediately to your on-call staff or answering service.
Serves English and Spanish-speaking patients fluently, expanding your practice's reach without additional front desk staff.
Captures patient name, date of birth, reason for visit, and insurance information before the appointment — reducing check-in time.
Review every call — transcripts, booking outcomes, missed call recovery — in your Praxamed dashboard.
All calls processed within Praxamed's HIPAA-ready infrastructure with full encryption and audit trails.
Automated reminders and easy rescheduling reduce appointment abandonment.
Capture after-hours appointment requests that would otherwise be lost to voicemail.
Average front desk staff time redirected from routine calls to patient care.
An AI medical receptionist is an automated system that handles patient phone calls 24/7 — scheduling appointments, answering common questions, collecting patient information, and routing urgent calls to staff. Voxline by Praxamed is a purpose-built AI receptionist for medical practices.
Voxline uses advanced conversational AI to answer inbound patient calls naturally. It accesses your practice's schedule in real-time to book, reschedule, or cancel appointments, answers FAQs about your practice, and captures caller information. Urgent calls are escalated to human staff immediately.
Yes. Voxline has direct integration with Praxamed's scheduling system. It can book new appointments, reschedule existing ones, and process cancellations — all without requiring staff intervention.
Yes. Voxline operates 24/7, including evenings, weekends, and holidays. Patients who call after hours can still schedule appointments for the next available slot, dramatically reducing voicemail abandonment.
Voxline currently supports English and Spanish, allowing you to serve a broader patient population without bilingual front desk staff.
Yes. Voxline operates within Praxamed's HIPAA-ready infrastructure with encrypted data transmission, audit logging, and access controls. All patient call data is handled in compliance with HIPAA requirements.
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